{"id":2711,"date":"2016-08-30T15:31:30","date_gmt":"2016-08-30T19:31:30","guid":{"rendered":"https:\/\/plugpower.local\/?p=2711"},"modified":"2024-04-29T15:22:01","modified_gmt":"2024-04-29T19:22:01","slug":"introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power","status":"publish","type":"post","link":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","title":{"rendered":"Introducing GenCare: SiteView &#8211; An Intelligent IoT-based Data Suite from Plug Power"},"content":{"rendered":"<p><a class=\"entry-img-link\" href=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom.jpg\"<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2715 size-large\" src=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg\" alt=\"SiteView Room\" width=\"1024\" height=\"336\" \/><\/a><\/p>\n<p>Plug Power\u2018s GenCare aftermarket services packages are an integral component to our industry-leading GenKey \u201cpower, fuel, serve\u201d bundle. \u00a0GenKey is designed to simplify the transition for customers to Plug Power hydrogen fueling and fuel cell solutions.\u00a0 This blog will focus on GenCare, and its continually expanding contribution at customer locations.<\/p>\n<p>Standard GenCare service packages include advanced system monitoring, preventative maintenance, periodic system enhancements, parts inventory logs, training and rapid-response onsite service by trained GenCare technicians. \u00a0GenCare has been offered to customers since 2014.<\/p>\n<p><strong>SiteView<\/strong> is Plug Power\u2019s proprietary suite of IoT tools that provide game-changing fleet diagnostics, fueling data, and performance metrics to our GenCare customers.<strong> \u00a0<\/strong>SiteView is a key enabler providing unparalleled \u201cbest in class\u201d uptime to industry professionals who use Plug Power\u2019s GenDrive fuel cells to power their electric industrial trucks.<\/p>\n<p>As a component of GenCare, SiteView\u2019s intelligent data services provide timely information 24\/7 that allows Plug Power to access, in real-time, the operational status of each fleet in the field through remote access, diagnostics, and reporting tools.<\/p>\n<p><a class=\"entry-img-link\" href=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewOverview1.png\"<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-2713 size-full\" src=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewOverview1.png\" alt=\"SiteView data\" width=\"480\" height=\"250\" \/><\/a>The level of information available to customers is transformational &#8211; everything is tracked, from the upcoming maintenance schedule, to daily hydrogen fuel dispensing.\u00a0 SiteView allows us to be proactive on maintenance needs while guaranteeing a minimum of 97% uptime at each location. This enables material handling professionals to do what they do best: keep those products moving across the supply chain.<\/p>\n<p><a class=\"entry-img-link\" href=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/03\/2016_GD3Movement09_JD.jpg\"<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2118 size-medium\" src=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/03\/2016_GD3Movement09_JD-300x193.jpg\" alt=\"Forklift fuel cell\" width=\"300\" height=\"193\" \/><\/a>SiteView collects operational data, and then the information is delivered to our intelligent \u201crule-based\u201d data compilation software, dissected and served back to our GenCare technicians in reports they can use.\u00a0 The data helps these technicians to know when to optimally time maintenance activities to ensure that the material handling equipment is in service for as long as possible, which helps our customers be as productive as possible.\u00a0 If the data indicates an emerging issue, technicians can schedule maintenance so that unplanned work stoppages do not occur.<\/p>\n<p><a class=\"entry-img-link\" href=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/03\/Sys-Assembly06_RT890_122115.jpg\"<\/a><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2120 alignleft\" src=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/03\/Sys-Assembly06_RT890_122115-300x240.jpg\" alt=\"Sys Assembly06_RT890_122115\" width=\"300\" height=\"240\" \/><\/a>This information is important to Plug Power and our customers. \u00a0SiteView\u2019s reporting tools share critical information enabling customers to make educated decisions regarding their fleets and employees as they strive for increased operational productivity. Already, many of our customers are benefiting from the use of SiteView.<\/p>\n<p>The internet of things (IoT) continues to grow through all aspects of our lives.\u00a0 With GenCare: SiteView, Plug Power has embraced the IoT to better serve the professionals we work with, proving that Plug Power continues to be the company that changes the way the world moves.\u00a0 #InfiniteDrive<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2711","post","type-post","status-publish","format-standard","hentry","category-blog"],"acf":[],"aioseo_notices":[],"yoast_head":"\n<title>Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power<\/title>\n<meta name=\"description\" content=\"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power\" \/>\n<meta property=\"og:description\" content=\"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\" \/>\n<meta property=\"og:site_name\" content=\"Plug Power\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PlugPowerInc\" \/>\n<meta property=\"article:published_time\" content=\"2016-08-30T19:31:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-29T19:22:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg\" \/>\n<meta name=\"author\" content=\"Sandra Saathoff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@plugpowerinc\" \/>\n<meta name=\"twitter:site\" content=\"@plugpowerinc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sandra Saathoff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\"},\"author\":{\"name\":\"Sandra Saathoff\",\"@id\":\"https:\/\/www.plugpower.com\/#\/schema\/person\/0e7d15076cfe5602678fd8ebd20884f3\"},\"headline\":\"Introducing GenCare: SiteView &#8211; An Intelligent IoT-based Data Suite from Plug Power\",\"datePublished\":\"2016-08-30T19:31:30+00:00\",\"dateModified\":\"2024-04-29T19:22:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\"},\"wordCount\":425,\"publisher\":{\"@id\":\"https:\/\/www.plugpower.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\",\"url\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\",\"name\":\"Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power\",\"isPartOf\":{\"@id\":\"https:\/\/www.plugpower.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg\",\"datePublished\":\"2016-08-30T19:31:30+00:00\",\"dateModified\":\"2024-04-29T19:22:01+00:00\",\"description\":\"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.plugpower.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Introducing GenCare: SiteView &#8211; An Intelligent IoT-based Data Suite from Plug Power\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.plugpower.com\/#website\",\"url\":\"https:\/\/www.plugpower.com\/\",\"name\":\"Plug Power\",\"description\":\"Green Hydrogen at Work\",\"publisher\":{\"@id\":\"https:\/\/www.plugpower.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.plugpower.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.plugpower.com\/#organization\",\"name\":\"Plug Power\",\"url\":\"https:\/\/www.plugpower.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.plugpower.com\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Plug Power\"},\"image\":{\"@id\":\"https:\/\/www.plugpower.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PlugPowerInc\",\"https:\/\/x.com\/plugpowerinc\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.plugpower.com\/#\/schema\/person\/0e7d15076cfe5602678fd8ebd20884f3\",\"name\":\"Sandra Saathoff\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.plugpower.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/582a3b2ab3ab81bed5469d715b165d09?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/582a3b2ab3ab81bed5469d715b165d09?s=96&d=mm&r=g\",\"caption\":\"Sandra Saathoff\"},\"url\":\"\"}]}<\/script>\n","yoast_head_json":{"title":"Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power","description":"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","og_locale":"en_US","og_type":"article","og_title":"Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power","og_description":"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.","og_url":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","og_site_name":"Plug Power","article_publisher":"https:\/\/www.facebook.com\/PlugPowerInc","article_published_time":"2016-08-30T19:31:30+00:00","article_modified_time":"2024-04-29T19:22:01+00:00","og_image":[{"url":"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg","type":"","width":"","height":""}],"author":"Sandra Saathoff","twitter_card":"summary_large_image","twitter_creator":"@plugpowerinc","twitter_site":"@plugpowerinc","twitter_misc":{"Written by":"Sandra Saathoff","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#article","isPartOf":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/"},"author":{"name":"Sandra Saathoff","@id":"https:\/\/www.plugpower.com\/#\/schema\/person\/0e7d15076cfe5602678fd8ebd20884f3"},"headline":"Introducing GenCare: SiteView &#8211; An Intelligent IoT-based Data Suite from Plug Power","datePublished":"2016-08-30T19:31:30+00:00","dateModified":"2024-04-29T19:22:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/"},"wordCount":425,"publisher":{"@id":"https:\/\/www.plugpower.com\/#organization"},"image":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage"},"thumbnailUrl":"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg","articleSection":["Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","url":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/","name":"Introducing GenCare: SiteView - An Intelligent IoT-based Data Suite from Plug Power - Plug Power","isPartOf":{"@id":"https:\/\/www.plugpower.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage"},"image":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage"},"thumbnailUrl":"https:\/\/www.plugpower.com\/wp-content\/uploads\/2016\/08\/SiteViewRoom-1024x336.jpg","datePublished":"2016-08-30T19:31:30+00:00","dateModified":"2024-04-29T19:22:01+00:00","description":"Plug\u2019s GenCare aftermarket services packages are an integral component to our industry-leading integrated solution at customer locations.","breadcrumb":{"@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/www.plugpower.com\/blog\/introducing-gencare-siteview-an-intelligent-iot-based-data-suite-from-plug-power\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.plugpower.com\/"},{"@type":"ListItem","position":2,"name":"Introducing GenCare: SiteView &#8211; An Intelligent IoT-based Data Suite from Plug Power"}]},{"@type":"WebSite","@id":"https:\/\/www.plugpower.com\/#website","url":"https:\/\/www.plugpower.com\/","name":"Plug Power","description":"Green Hydrogen at Work","publisher":{"@id":"https:\/\/www.plugpower.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.plugpower.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.plugpower.com\/#organization","name":"Plug Power","url":"https:\/\/www.plugpower.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.plugpower.com\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Plug Power"},"image":{"@id":"https:\/\/www.plugpower.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PlugPowerInc","https:\/\/x.com\/plugpowerinc"]},{"@type":"Person","@id":"https:\/\/www.plugpower.com\/#\/schema\/person\/0e7d15076cfe5602678fd8ebd20884f3","name":"Sandra Saathoff","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.plugpower.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/582a3b2ab3ab81bed5469d715b165d09?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/582a3b2ab3ab81bed5469d715b165d09?s=96&d=mm&r=g","caption":"Sandra Saathoff"},"url":""}]}},"_links":{"self":[{"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/posts\/2711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/comments?post=2711"}],"version-history":[{"count":0,"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/posts\/2711\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/media?parent=2711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/categories?post=2711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.plugpower.com\/wp-json\/wp\/v2\/tags?post=2711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}